Fur-quently Asked Questions

• Standard airline counters: Most travelers check in pets at their airline’s regular desk (with all documents ready).
• Cargo pets: If your pet travels as cargo, the airline may direct you to their cargo facility, often in a separate area—be sure to check directions in advance.
• Arrive early: Give yourself at least an extra hour; check-in staff may need to verify papers or take payment for pet fees.

Ask for help if you’re unsure—airport teams are used to “first-time flyers” with pets!

• Growing trend: Most larger airports offer indoor or outdoor pet relief areas, often marked with paw print signs or shown on terminal maps.
• Before & after security: Facilities may be available both pre- and post-security—ask airport staff or use the airport’s website for locations.
• Plan ahead: If your airport doesn’t have a facility, bring puppy pads or a portable litter tray for long waits.

• Layover planning: Look up pet relief areas in your transfer airports before travel.
• Portable solutions: Carry puppy pads or travel litter trays in case facilities aren’t available.
• Hydration & comfort: Offer water and a favorite toy to ease nerves. If allowed, find a quiet lounge or outdoor space for a quick walk (always with a leash and bag).

• In-cabin pets: Stay with you for the entire journey—simply exit the airport together.
• Cargo/baggage pets: Collect your pet at the airline’s designated baggage claim, live animal area, or cargo terminal. Always bring your paperwork and ID.
• Ask if unsure: Don’t hesitate to request directions—some airports have staff/volunteers just for helping pet travelers.