Privacy Policy – Woofly

Effective Date: July 2, 2025


🐾 Welcome to Our Privacy Policy!

At Woofly, we take your privacy as seriously as a dog takes guarding their favorite toy. Below you’ll find our complete privacy policy in two formats:

  1. The Serious Legal Version – All the important legal information you need to know

  2. The Pet Translation – The same information, but in our fun, pet-friendly language

Both versions contain identical legal requirements and protections – choose whichever style makes you most comfortable!

1. Data Controller and Contact Information

Data Controller: Woofly Travel Platform
Email: hello@woofly.travel
Website: woofly.travel
Address: Bucharest, Romania

For questions about this privacy policy or to exercise your data protection rights, please contact us at hello@woofly.travel.

2. Introduction

Woofly is committed to protecting the privacy of our users and customers. This privacy policy explains how we collect, use, share, and protect personal information in accordance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.

3. Information We Collect

We collect personal data when you visit our website, use our services, or interact with us. This may include:

3.1 Information You Provide Directly

  • Name and contact information: When you sign up for our waitlist or create an account, we collect your first name, last name, and email address

  • Travel preferences: Information about your travel destinations, dates, and requirements

  • Communication data: When you contact us for support or feedback

3.2 Information We Collect Automatically

  • Usage data and cookies: We track how you navigate our site, including IP address, browser type, device information, and pages visited

  • Analytics data: We use tools to understand user behavior and improve our services

  • Affiliate tracking data: When you click on affiliate links to travel booking sites, we may collect referral information

3.3 Third-Party Information

  • Travel booking data: Information from our affiliate partners (like Travelpayouts, Skyscanner) when you use their services through our platform

  • Social media data: If you connect through social media platforms

4. How We Use Your Information

4.1 Service Provision

  • To provide and improve our travel search and comparison services

  • To send you travel search results and recommendations

  • To manage your account and preferences

4.2 Communication

  • To respond to your inquiries and provide customer support

  • To send you updates about our platform launch and new features

  • To send marketing communications (with your consent)

4.3 Legal and Business Operations

  • To comply with legal obligations and respond to lawful requests

  • To protect our rights and prevent fraud

  • To analyze usage patterns and improve our services

5. Legal Basis for Processing

We process your personal data based on:

  • Your consent: For marketing communications and optional features

  • Contractual necessity: To provide our services and fulfill our obligations to you

  • Legitimate interests: To improve our services, prevent fraud, and operate our business

  • Legal requirements: To comply with applicable laws and regulations

6. Data Sharing and Third-Party Services

6.1 Affiliate Partners

We work with travel booking partners including:

  • Travelpayouts: Flight, hotel, and tour booking services

  • Skyscanner: Flight search services

  • Insurance providers: Pet travel insurance options

When you use these services through our platform, you’ll be redirected to their websites and subject to their privacy policies.

6.2 Service Providers

We share data with trusted service providers who help us operate our platform:

  • Email service providers: For sending communications

  • Analytics services: For understanding website usage

  • Hosting providers: For website and data storage

6.3 Legal Requirements

We may disclose your information when required by law or to protect our rights and safety.

7. International Data Transfers

Some of our service providers may be located outside the European Union. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

  • Standard contractual clauses approved by the European Commission

  • Adequacy decisions by data protection authorities

  • Other legally recognized transfer mechanisms

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for:

  • Essential functions: To enable basic website functionality

  • Analytics: To understand how you use our site (Google Analytics)

  • Affiliate tracking: To track referrals to booking partners

  • Advertising: To show relevant ads (with your consent)

You can manage your cookie preferences through your browser settings or our cookie consent banner.

9. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

  • Account data: Until you request deletion or close your account

  • Marketing data: Until you unsubscribe or withdraw consent

  • Legal obligations: As required by applicable laws (typically 7 years for financial records)

10. Your Privacy Rights

Under GDPR and other applicable laws, you have the right to:

10.1 Access and Portability

  • Request a copy of all personal information we hold about you

  • Receive your data in a machine-readable format

10.2 Correction and Deletion

  • Correct any inaccurate or incomplete personal information

  • Request deletion of your personal data (right to be forgotten)

10.3 Control and Objection

  • Withdraw consent for marketing communications or data processing

  • Object to processing based on legitimate interests

  • Request restriction of processing in certain circumstances

To exercise these rights, contact us at hello@woofly.travel with your request.

11. Children’s Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption: For data transmission and storage

  • Access controls: Limited access to authorized personnel only

  • Regular security assessments: To identify and address vulnerabilities

  • Staff training: On data protection and security practices

13. Affiliate Marketing Disclosures

Important: Woofly participates in affiliate marketing programs. When you click on links to booking partners and make a purchase, we may earn a commission at no additional cost to you. This helps us keep our services free.

We are transparent about our affiliate relationships and comply with FTC disclosure requirements. All affiliate links are clearly marked, and our recommendations are based on genuine evaluation of services.

14. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on our website with a new effective date

  • Sending you an email notification (if you’ve provided your email address)

  • Displaying a prominent notice on our website

15. Contact Us

For questions about this privacy policy or to exercise your data protection rights:

Email: hello@woofly.travel
Subject Line: Privacy Policy Inquiry
Response Time: We aim to respond within 48 hours

🐕 THE PET TRANSLATION VERSION

The same legal protections, explained in our pawsome pet-friendly language!

1. The Pack Leaders (Data Controller Info)

Alpha of the Pack: Woofly Travel Platform
How to Reach the Pack: hello@woofly.travel
Our Den: woofly.travel
Pack Location: Bucharest, Romania

Got questions about how we handle your info? Just bark at us: hello@woofly.travel

2. Welcome to the Pack!

Here at Woofly, we protect your personal info like a mama bear protects her cubs! This policy explains how we collect, use, and safeguard your data while following all the important human laws (GDPR, CCPA, and friends).

3. What Info We Sniff Out

Just like how dogs learn about each other through sniffing, we gather info to make your experience pawsome:

3.1 Info You Share With Your New Pack

  • Your Human Name: When you join our waitlist, we collect your first and last name (no pet names required, but we love hearing them!)

  • Your Contact Info: Your email so we can send you tail-wagging updates

  • Travel Dreams: Where you want to adventure with your furry, feathered, or scaly friends

3.2 Info We Track (Like Following a Scent Trail)

  • Digital Pawprints: We see how you move around our site (IP address, what device you use, which pages make you wag your tail)

  • Behavioral Patterns: We watch how you use our site to make it even better (like training for good behavior!)

  • Affiliate Tracking: When you follow our links to booking sites, we track it (so we can get treats/commissions)

3.3 Info From Other Pack Members

  • Travel Booking Info: Data from our travel partners when you book through them

  • Social Media Sniffs: If you connect through social platforms

4. How We Use Your Info (What We Do With All This Data)

4.1 Service Delivery (Bringing You the Good Stuff)

  • Find you pawfect flights that welcome your pets

  • Send you travel recommendations that make your tail wag

  • Manage your account like a well-trained pet

4.2 Communication (Keeping in Touch)

  • Answer your questions faster than a dog coming when called for dinner

  • Send you exciting updates about our platform launch

  • Share marketing content (only if you say “yes please!”)

4.3 Legal Stuff (The Boring But Important Rules)

  • Follow all the human laws (even though we’d prefer dog laws)

  • Protect our pack from bad actors

  • Make our services better than belly rubs

5. Why We Can Use Your Info (Legal Mumbo-Jumbo in Pet Terms)

We use your data because:

  • You Said We Could: Like giving consent for treats

  • It’s Part of Our Deal: To provide the services you requested

  • It’s Good for Everyone: To improve our services and prevent bad behavior

  • The Law Says So: Following regulations (even the ones that don’t make sense to dogs)

6. Sharing With the Extended Pack (Third Parties)

6.1 Our Travel Buddies

We work with these pack members:

  • Travelpayouts: For flights, hotels, and adventures

  • Skyscanner: For flight searches

  • Insurance Friends: For pet travel protection

When you visit them, you’re in their territory and follow their rules (privacy policies).

6.2 Service Pack Members

We share data with helpers who:

  • Send Your Emails: Like a very reliable mail-dog

  • Track Website Visitors: To understand what makes you happy

  • Store Your Data: In secure digital dens

6.3 When the Law Says “Sit, Stay, Share”

Sometimes we have to share info when human authorities demand it.

7. Sending Info Across Borders (International Transfers)

Sometimes your data travels to other countries (like when your pet goes on vacation!). We make sure it’s safe with:

  • Special protection contracts

  • International safety agreements

  • Other legal travel documents for your data

8. Cookies and Digital Treats

Our website uses cookies (not the edible kind, sadly):

  • Essential Cookies: For basic website function (like a leash – necessary for safety)

  • Analytics Cookies: To see how you play on our site

  • Affiliate Cookies: To track when you visit our travel buddies

  • Advertising Cookies: To show you relevant ads (with permission)

You can manage these like training a pet – through your browser settings.

9. How Long We Keep Your Info (Data Retention)

We keep your info like a dog keeps their favorite toy:

  • Account Info: Until you tell us to forget you

  • Marketing Lists: Until you say “no more emails please”

  • Legal Records: As long as the law requires (usually 7 years)

10. Your Rights (What You Can Do)

You have special powers over your data:

10.1 Access and Portability Rights

  • Get a copy of all your info (like getting your medical records from the vet)

  • Take your data with you if you want to switch services

10.2 Correction and Deletion Rights

  • Fix any wrong information about you

  • Ask us to delete your data (the “forget me” command)

10.3 Control Rights

  • Stop marketing emails (unsubscribe – like teaching “leave it”)

  • Object to how we use your data

  • Put restrictions on data processing

Email hello@woofly.travel to use these super powers!

11. Puppy Protection (Children’s Privacy)

Our services are for adult humans and their pets. We don’t collect info from human puppies under 13. If we accidentally do, tell us immediately so we can fix it!

12. Data Security (Keeping Your Info Safe)

We protect your data like a guard dog protects their family:

  • Encryption: Scrambling data so bad actors can’t read it

  • Access Controls: Only trusted pack members can see your info

  • Security Checkups: Regular health checks for our systems

  • Staff Training: Teaching our humans to protect your data

13. Affiliate Marketing Disclosure (The Transparency Treat)

Important Stuff: When you click our links and book travel, we might earn some treats (commissions). This is how we keep our services free for you – like how good dogs get rewarded for good behavior!

We’re always honest about our partnerships, and we only recommend services we genuinely believe will make your pet travel experience pawsome.

14. Policy Updates (When the Rules Change)

Sometimes we update this policy (like updating pet training techniques). We’ll tell you by:

  • Posting new rules with a fresh date

  • Sending you an email (if we have your address)

  • Putting up a big notice on our website

15. Contact the Pack

Questions about this policy? Want to use your data rights?

Email: hello@woofly.travel
Subject: Privacy Questions (or just “Woof!”)
Response Time: Faster than a dog running to their food bowl (within 48 hours)


 

🏆 Final Note

Both versions above provide identical legal protections and comply with all applicable privacy laws including GDPR, CCPA, and FTC requirements. Choose whichever version resonates with you – the legal protections are the same!

Remember: Your privacy matters to us as much as your pet’s happiness. We’re here to make pet travel worry-free, and that includes worry-free data handling.

Questions? Reach out to our pack at hello@woofly.travel – we’re always happy to chat!

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.