Thai Airways – Pet Policy

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Quick Reference Table

Pet TypeCabinChecked Baggage / HoldCargoNotes
DogService dogs only (trained, advance notice)Yes (in IATA crate, not snub-nosed breeds)Yes (for large/oversize)Brachycephalic breeds not permitted; health docs/vet check mandatory
CatNoYes (banned breeds not allowed)YesCrate required; no snub-nosed cats
RabbitNoYesYesNo sick or pregnant rabbits
Ferret / HamsterNoYesYesCheck destination restrictions
BirdNoNoNoBirds not accepted by Thai Airways
ReptileNoNoNoReptiles not accepted
FishNoNoNoFish not listed as accepted; check with cargo

*All live animals require advance booking, health and import/export documents. Certain animals (birds, reptiles, fish) are not accepted on any route.


General Policy Overview

  • PETS IN CABIN: Only trained service dogs for passengers with disabilities are allowed (advance reservation, no fee); all other animals are not permitted in the cabin.
  • PETS AS CHECKED BAGGAGE (AVIH): Dogs, cats, rabbits, ferrets, and hamsters accepted with crate and advance notification. Snub-nosed breeds (brachycephalic) are not accepted.
  • PETS AS CARGO: Required for excessively large animals, all pets exceeding checked baggage size/weight limits. Fees calculated as excess baggage based on combined pet+crate weight.
  • NOT ACCEPTED: Birds (including parrots), rodents (other than hamsters), reptiles, skunks, minks, soft-shelled turtles, sick or pregnant pets.

Pet-Specific Guidance

  • Dogs: Only trained assistance dogs travel in cabin, free of charge. All others must be checked baggage or cargo, not snub-nosed. Notify airline 48 hours before departure.
  • Cats: Cannot fly in cabin; must be transported in the hold or as cargo in an IATA crate. No brachycephalic breeds. Health, import/export docs required.
  • Rabbits/Ferrets/Hamsters: Allowed as checked baggage or cargo. Prepare crate and vet certificate, check import/export rules for your destination.
  • Birds: Not accepted for travel on Thai Airways flights.
  • Reptiles/Fish: Not accepted by airline as checked baggage or cargo. Use a specialist shipping company if required.

Container, Weight, and Size Rules

  • IATA-compliant crate mandatory (leak-proof, secure, ventilated; big enough for pet to stand and turn).
  • To/from the USA: crate (carrier) max size 54 x 27 x 33 inches (~138 x 69 x 84 cm).
  • Crate and pet weight combined charged as excess baggage.

Required Documentation

  • Veterinary health certificate (within specified validity)
  • Vaccination records (as required by destination)
  • Import/export permits for country of destination/origin
  • Advance reservation minimum 48 hours before flight
  • For service dogs: evidence of training, legal/medical need, country entry docs

Woofly Tips

  • Check restrictions for every destination—some countries (e.g., Australia, UAE, UK, Hong Kong) do not allow pets in hold.
  • Book and pay pet travel as early as possible as flight quotas are limited.
  • Bring all required documents and keep copies during travel.
  • Remember: certain pets (birds, reptiles, fish) cannot be transported by Thai Airways.
Last updated: July 21, 2025
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